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Network
TeleTimecard is not about operating large data centers. We leave that to the professionals at MaximumASP and Xodiax
who specialize in high-end dedicated services for mission critical applications like TeleTimecard.
1. Connectivity
Our server network is 100% hardware redundant, with dual load-balanced network cards, connected to dual fail-over
Cisco Catalyst 3500 high-speed switches at all multi-connection points within the network. The internal network is connected to the outside world
via two fail-over F5 BigIP Enterprise Controllers. Firewalls are implemented at the core router and internal network level.
TeleTimecard is literally on a zero-hop Internet backbone in a redundant network configuration. This ensures that your
utilization of the TeleTimecard application has the guaranteed uptime and connectivity you demand and deserve.
2. Reliability
- Power: All electrical power from supplied by local utilities is fed to the data center via three separate power grids.
All electrical connections are backed up using multiple Liebert UPS battery backup systems in a N+1 configuration. In the
event of an extended outage, power is supplied to the datacenter using a Catepillar 750Kva diesel generator supplied with
a 30 hour full capacity and a proactive refueling contract with a local supplier.
- Environment: Internal atmospherics are monitored 24x7x365 to ensure the temperature and humidity of the data center are providing an
optimal environment for servers and network equipment.
- Security: Overall data center security is provided using multiple levels of security including camera surveillance, key card access,
biometric hand scanning and 24x7x365 on-site personnel.
- Internet Access: Connectivity to the Internet is provided via multiple, physically diverse, carrier-agnostic high-speed OC3 connections.
Local access at the Xodiax data center is provided through multiple, physically diverse, carrier-agnostic, OC-48 sonet connections.
3. Security
The data center we utilize is both physically and logically secure. It is protected 24x7x365 by internal and external cameras, which are monitored by the
Network Operations Center. The front door is protected by a badge reader system and badge access is required to enter the building. Before access to the
actual data center area is permitted, one must first pass through the "man trap" area, which is a concrete hallway protected with a badge reader for initial
access and then a biometric hand scanner, personal security code and a camera to ensure physical and visual confirmation of identity. This entire process is
monitored 24x7x365 by the Network Operations Personnel.
Our server sits behind a dedicated MaximumASP Firewall and F5 BigIP Controllers which constantly monitor and analyze all network traffic. MaximumASP has
multiple security policies in place to assist in the prevention of a network interruption in the event of a malicious attack. Their security policies and procedures
have been audited extensively by several third-party organizations.
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